SONO Sharks vs NY Queens

Ticket purchases are final. Refunds are not available for changes of plans, missed matches or late arrivals, except as required by law or under our event cancellation policy.

If you cannot attend, you may transfer your ticket to another guest at no charge. Email tomas@msquash.com with your order number and the replacement guest’s name at least 24 hours before your first scheduled match.

Discounted tournament-player passes may only be transferred to another eligible tournament player.

If MSquash cancels the entire weekend, purchasers will receive a full refund to their original payment method.

If only one match night is canceled, single-night tickets for that evening will be refunded in full. Weekend-pass holders will receive a partial refund reflecting the canceled admission and any VIP benefits that cannot be provided. MSquash will communicate the refund amount and process by email.

If a match is rescheduled to a different date, affected ticket holders may keep their admission for the new date or request a refund for the affected portion of their purchase. Instructions will be emailed to the purchaser.

Each ticket admits one person to the match night or nights included in the selected experience. Please have your order confirmation available at check-in.

Friday, October 16: Doors open at 5 PM. Men’s match starts at 6 PM.

Saturday, October 17: Doors open at 4 PM. Women’s match starts at 5 PM.

Both matches take place at MSquash SONO, 85 Water Street, South Norwalk, CT.

Meet-and-greets, hospitality and merchandise are included only where specified in your selected ticket experience. VIP guests will receive meet-and-greet timing and arrival instructions before the event.

Alcoholic beverages are available only to guests aged 21 and over with valid identification. Non-alcoholic options are available.

Player appearances and team lineups are subject to change. Tickets provide admission to the advertised team matchup and do not guarantee the participation of any individual player.

A player substitution does not, by itself, qualify for a refund. Any cancellation or rescheduling of a match is covered by the event cancellation policy.